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Our User Prep service is useful for researchers who are hands-on and have access to the required equipment for Sanger sequencing. If you are just starting out our sequencing guide can help you get started as it provides an overview of the sample preparation process. User Prep services include: 

User Prep – You submit clean, pelleted sequencing product. We perform the capillary electrophoresis. Turnaround time: 1-3 days.

User Prep Plus – You submit the product of the sequencing reaction. We remove the excess components and perform the capillary electrophoresis. Turnaround time: 1-3 days. This service is currently only available for plate submissions (minimum sample number required). Please contact us for details.

Data analysis service – please contact us for further details.


Sample Submission Procedure

Please follow the sample submission guidelines carefully to ensure smooth processing and a quick turnaround time.

  • Perform the sequencing reaction and clean up as per the sequencing reaction protocol for AB3730 (see our protocols in the welcome guide).

  • Send samples as dried pellet in 1.5ml tubes or AB3730 compatible plates according to the service required.
  • It is important to select the correct “Service Request” option in the drop down menu, please select the Plate96- or Plate48- for plate submissions. 
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  • Sample numbers for plate submissions are 40-48 for half plate (in odd columns) and 80-95 for full plate.
  • For individual samples, label tubes with the order number and consecutive numbering on the lid. For example, for order number 1234 with 3 samples, label tubes as “1234-1”, “1234-2” and “1234-3” (see below). Label plates with the order number or plate number.


  • Send samples by either courier or Express Post (Australia Post) to ensure prompt delivery. Please send samples and a copy of your submission confirmation to the address below. Alternatively, you can drop off your samples at our sample reception weekdays between 8am and 6pm.

  • You will receive an email when your results are available. You can access your results via dnaLIMS as per the LIMS user guide.


Courier Delivery Address:
The Ramaciotti Centre for Genomics
Upper Campus Store, Room LG018
E26, Bioscience South
LG018 Loading Dock,
Via Gate 11 Botany Street,
UNSW Sydney NSW 2052

Postal Address – Australia Post:
The Ramaciotti Centre for Genomics
Biological Sciences Building (D26)
UNSW Sydney, NSW 2052

In Person Drop Off:
Level 2
Biosciences South Building (E26)
Botany Street
UNSW Sydney, NSW 2052

Data Delivery:

Once sequencing is complete you will receive an email notification. You can access your data via an online account. The following files are available to download:

  • Raw trace (.ab1 file)
  • Raw, unfiltered basecall sequence (.seq file)
  • Text file of you sequence
  • FASTA Sequence
  • System QC score of the sequence

Quality Guarantee:

  • We include internal controls on all sequencing runs to ensure quality data
  • Batches of Core Prep include a pGem and M13 primer control reaction
  • All sequencing runs include a sequencing standard control
  • Free re-run service if results do not meet our quality standards

Note: Working days are Monday – Friday. Samples must be received by 12 noon to be included in the days processing list.

  • Services Offered